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Cookie Policy

AUGUST 1, 2024 | ​At ION HEAT / TRATAR / IONHEAT BIOMEDICAL / KEA TOOLS, we believe that "trust builds relationships." This policy explains how we use cookies and similar technologies to recognize you when you visit our website. It helps ensure an efficient and secure experience and collect relevant information to improve our services.

Essential Cookies

We use the following essential cookies for the operation of our site:

  • XSRF-TOKEN: Used for security reasons, active only during the session.

  • bSession: Used to manage the user session, lasts for 2 years.

  • Hs: Used for security reasons, active only during the session.

  • ssr-caching: Detects the system from which the site was loaded, active for 1 minute.

  • svSession: Keeps the user session active, lasts for 12 months.

  • smSession: Identifies site members who are logged in, active during the session.

  • consent-policy: Stores cookie banner settings, lasts for 12 months.

  • wixLanguage: Retains your language preferences, lasts for 12 months.

  • _wixCIDX: Used for system monitoring/debugging, lasts for 3 months.

  • _wix_browser_sess: Used for system monitoring/debugging, active during the session.

  • TS*: Used for security and anti-fraud purposes, active during the session.

  • fedops.logger.X: Used to measure stability/efficacy, lasts for 12 months.

Third-Party Cookies

This website uses third-party integrations like Google Analytics, Google Tag Manager, Google Ads and Facebook Pixel to enhance and promote our services across the internet.

Protection of Your Personal Information

When you subscribe to our newsletter, use our contact channels, or make purchases, you share personal information with us. This information is used exclusively to:

  • Operate and ensure our services.

  • Provide assistance and technical support.

  • Contact you with relevant information.

  • Create statistical data to improve our service.

  • Comply with applicable laws and regulations.

Use of Social Media Cookies

Our site and partners use cookies that enable sharing content on social media or embedded platforms on our page.

Browsing Statistics

This site is hosted on Wix.com, which provides traffic and visitor behavior analytics. We collect basic data like site sessions, unique visitors, and average session duration. As we have a transactional channel, we securely store data related to transactions.

Withdrawal of Consent

If you wish to withdraw your consent to data processing, you can contact us through the available options on our contact page.

Updates to the Cookie Policy

We reserve the right to modify this Cookie Policy at any time. We encourage you to review it regularly to stay informed of any changes.

Compliance with Regulations

To comply with global regulations, including the GDPR (General Data Protection Regulation) in Europe:

Consent: We ensure that users provide explicit consent for the use of cookies and data processing.

Transparency: We provide clear and accessible information about the types of cookies we use and their purposes.

Control: Users can manage their cookie preferences and withdraw consent at any time.

Security: We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.

Google Ads and Bing Campaigns / Data Collection

We use cookies to enhance our Google/Bing Ads campaigns and improve user targeting and personalization. This includes:

  • Tracking user interactions and conversions.

  • Analyzing campaign performance.

  • Collecting demographic data to refine marketing strategies.

By continuing to use our site, you consent to our use of cookies and data collection practices in compliance with global regulations.

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For any inquiries or concerns about our Cookie Policy, please contact us through our contact page.

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